What is the delivery time?

If you place your order before 15h your package will be shipped the same day and the following delivery times are applicable:

  • Belgium: 1-2 day
  • The Netherlands: 1-2 day
  • Germany: 2-3 days
  • France: 2-3 days
  • UK: 3 days
  • Spain: 4 days
  • Italy: 4 days
  • Other EU countries: 4 days
Do we have an actual shop where you can try and buy our Sandals?

Yes we do! We have a Pop Up Shop in Antwerp (Belgium), Leopoldstraat 22.

Opening hours:

  • Monday 11h – 18h
  • Wednesday till Saturday from 11h – 18h
  • Sales Sundays: Every first Sunday of the month from 14h – 18h

We are opening a second Pop Up Shop in Knokke! More info coming soon.

What size should I get?

Your regular size is the right choice. We did our very best to design the sizing of the sandal as universal as possible. They’re neither bigger or smaller than the regular shoe size so we always suggest to pick your regular size. Still in doubt? Measure your feet and check our sizing chart! 🙂

If the sandals don’t fit, can I return them for another size?

Of course! If the sandals don’t fit, you can just send them back to us and we’ll send you a different size asap!

Click here to download our return form. 

If I’m not satisfied, can I return the sandals?

Of course! We have a “no questions asked” 14 day return policy. If you would like to return the sandals for any reason, you can just send them back to us! We doubt that, once you’ve feel how comfortable they are, you would ever want to give them back though 🙂

Make sure to contact us before returning your package so we know they are coming.

info@raramurisandals.com

Return address:

Van Riet Design BVBA
Liersesteenweg 84
2520 Emblem
Belgium

Click here to download our return form. 

Can I trace my package?

Yes, once your order is placed you will receive an order confirmation. Once your order is shipped you will receive a track and trace code by email.

Can I wash my ribbons?

Yes you can! We use high-quality fabrics for our ribbons. If they get dirty, just wash them in your washing machine (not over 40°c) and they’ll look like new! Don’t put them in the dryer or they will shrink.

Are the sandals firm enough around my feet?

YES!!! The Rarámuri Sandals are extremely comfortable and firm on your feet. So far we only have happy and satisfied customers. The beauty of the whole concept is that you just tie them like you want t0. We’re sure you’ll find more than one way to wear your Rarámuri’s!

How high is the heel of our Chilón model?

The Chilón model is 4 cm in the front and 11 cm in the back.

Free worldwide shipping on all orders above €120! Read our worldwide shipping info.